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    Quality and durability are essential to us. That’s why all our products undergo rigorous, independent testing at accredited European institutes. This ensures that your Eloflex power wheelchair will always meet the toughest test requirements, no matter where you live.


At Eloflex, we are committed to building products that last for many years, reducing the need for early recycling. Our primary main focus is on producing electric wheelchairs of exceptional quality that never wear out. With every Eloflex power wheelchair purchase, a service warranty is included. In the rare event of a malfunction or breakage, you can rest assured that we will promptly handle the necessary repairs. More than just fixing your chair, we highly value your feedback as it allows us to continuously enhance our product quality.


When you place an order with us, you formally enter into a sales agreement upon confirmation of your purchase through one of our authorized resellers. An automatic order confirmation is then be sent to the email address you provided at the time of purchase. Please be aware that Eloflex retains ownership of ordered products until they are fully paid for. 

If you spot any inaccuracies in your order, it’s crucial to promptly bring these to the attention of customer service department, ensuring that necessary changes are made in a timely manner. All order changes must be made before we process and ship your order. In the event of obvious errors (e.g., wrong price, printing errors, etc.), we reserve the right to rectify the error subsequently. If you remain unsatisfied with how our adjustment, you are, of course, entitled to cancel your order.

Our contracts are exclusively entered into with adults, or alternatively, with the consent of a parent or guardian, minors, as well as legal entities.


Eloflex offers a full warranty that covers all electric wheelchairs and their accessories. This warranty provides peace of mind by safeguarding against production defects when you choose Eloflex. 

Please note that the warranty does not cover damage resulting from improper handling, carelessness, misuse, or damage unrelated to manufacturing or material defects. However, certain components, such as tires and seat cushions, are considered subject to normal wear and tear. These components are covered by a functional guarantee when used in accordance with the guidelines outlined in the user manual.

To maintain the validity of the warranty, it’s crucial that all products are used and maintained in accordance with instructions detailed in the user manual. For further details and full warranty conditions, please contact your local reseller.


Our ambition is for you and your power wheelchairs form a long-lasting bond, ensuring many years of use before disposal or recycling is required. So, it’s no surprise that we focus on creating very high quality, long-lasting products. When you choose an electric wheelchair from Eloflex, we include a warranty service to make sure you are in safe hands should anything need to be fixed.

But we also understand that it's not just about offering the best products on the market; it's also about delivering fast and reliable service. So please don’t hesitate to contact the store where you bought your wheelchair if you have any questions or concerns. Together we will work to maintain your power wheelchair as a reliable partner in your active and independent life.

Find our contact information here. 


At Eloflex, we take our responsibility to the environment with utmost seriousness. We consistently strive to minimize the climate footprint of our electric wheelchairs by focusing on durability, sustainable freight practices, and reducing greenhouse gas emissions where possible.

We are proud to hold several certificates that demonstrate our commitment to the environment and climate. When it’s time to recycle your Eloflex power wheelchair, you can simply drop off the entire product at your nearest recycling center. They will take care of the rest and make sure the components are reused responsibly.

Thank you for choosing Eloflex, where quality, service, and environmental responsibility converge.  


We do understand that the cost of an powered wheelchair can be an essential factor to consider, and the possibilities are often different depending on your personal circumstances.  To guide you through the first step, we have listed the most common options here.


In certain cases, individuals can seek assistance from local authorities or relevant healthcare agencies to obtain a prescription for an powered wheelchair. Typically, an occupational therapist assesses eligibility for receiving an powered wheelchair based on individual 'needs' and, in some cases, prior receipt of assistive devices. However, it's important to note that there can be significant regional variations in this process based on your location.

The procedure generally begins with a discussion with a medical professional, who may refer the individual to an occupational therapist or a physiotherapist. Following the assessment, the healthcare provider prescribes an powered wheelchair, which is then evaluated at a regional assistive device center. 

Purchasing Independently

If, for any reason, the occupational therapist does not approve an powered wheelchair, it is still possible to independently purchase one. The most common approach is to visit an assistive device store in your local area. Alternatively, if there is no dealer available in your region, you are always welcome to contact Eloflex for assistance.


Applying for funds

Sometimes you may need some financial help to buy the powered wheelchair you want and need. Some retailes may offer instalment payments, but another potentially beneficial choice (if you have some time) is to explore the possibility of obtaining financial support from one of the numerous available funds dedicated to enhancing the quality of life for individuals with disabilities.


  • Yes, Eloflex power wheelchairs comply with all air travel requirements of the International Air Travel Association (IATA). Prepare for your trip by checking the detailed information we’ve compiled in our “Tips & Tricks” section. Here you’ll find everything you need to know about procedure, regulations with a bit of our own travel experiences added, to make travelling an effortless experience. Click here to find out how to take your Eloflex on a flight.

  • There are many ways to load an Eloflex into a car. We’ve outlined the four most common approaches in our “Tips & Tricks” section. For expert guidance on loading, click here.

  • All Eloflex power wheelchairs come with a two-year warranty. Please note that this warranty only applies to the original purchaser.

  • We get a lot of questions about charging the Eloflex. To help you in this area, check out our “Tips & Tricks,” section, which covers best charging practices. Read more

  • When fully charged, the driving range of an Eloflex is a minimum of 30 km or about 5 hours of continuous mobility.

    In very cold temperatures (below zero), the normal travel distance may be slightly reduced.

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